Today we learned a couple of things about our inbox messaging system.
1) make sure to click on the SUBJECT to view your messages, then you can reply. Do not click on the sender’s name or anything else, or it reroutes you.
2) Be sure your nicknake doesn’t have any odd lettering or punctuation marks that may confuse the site’s database. I was trying to message someone and their nickname would not pop up like normal, but instead formed some code…
3) The main question I have been receiving is how to even check inbox messages. Do not just click on the blue envelope symbol, you have to actually click to see messages, so be aware of that. There are 2 interfaces where you can do so, the top right corner, after hovering over your account name/info, and also on your actual profile page, where you have a complete dashboard of stuff you can do :)
This should help if anyone is running into problems!
Cathy xoxo