Tutorial: How to check who is in Chat

Some members have been a bit confused as to how to check to see who, if anyone is online when they are.
There are 2 main ways currently, to see who is available for you to chat with.

I. Public Chatroom: At the very top of the Public Chatroom, simply click the participant icon as seen here:

This will reveal the following list, and as you can see, the very top names have a small green dot, which signifies they are online and active. You can also see the number of members online. In this case there is seven.

II. Chat Widget: The chat widget is your handy list which has 3 tabs: Messages, Friends, and Groups. Please click the friends tab, and you will notice the top friends in your list are actually those who are currently online and active. For now, yes you must add a friend first to be able to chat.

I hope this clears things up. If you still have questions, just ask one of our chat moderators and they will help you, thanks and enjoy!

‘Load More’ feature added to feed

Hey guys! Just wanted to mention that I became aware of the issue on mobile where the feed just kept on loading and some of you never got to access the widgets at thew bottom of the mobile version of the site. Features such as Online Members, Latest Photos, My Profile, and Upcoming Birthdays, were not able to be seen, but for a split second. Well, now there is a Load More button at the bottom of the activity feed so enjoy!

Site Mail and Chat icons fixed

Just wanted to mention that the confusing issue with the two envelope icons has been fixed now. So, from now on, remember, you can check and use site mail messaging system by using the mail or envelope icon on your profile toolbar (left side on desktop), and you can view and use your chat messages by utilizing the chat bubble icon. Any other issues or suggestions just let me know! Enjoy and tell everyone you know about PGW 2.0!

Attention: Inbox Messages

Today we learned a couple of things about our inbox messaging system.

1) make sure to click on the SUBJECT to view your messages, then you can reply. Do not click on the sender’s name or anything else, or it reroutes you.

2) Be sure your nicknake doesn’t have any odd lettering or punctuation marks that may confuse the site’s database. I was trying to message someone and their nickname would not pop up like normal, but instead formed some code…

3) The main question I have been receiving is how to even check inbox messages.  Do not just click on the blue envelope symbol, you have to actually click to see messages, so be aware of that. There are 2 interfaces where you can do so, the top right corner, after hovering over your account name/info, and also on your actual profile page, where you have a complete dashboard of stuff you can do :)

This should help if anyone is running into problems!

Cathy xoxo

Public Chat is now Members only!

Now that all are familiar with the way to log into the public chat, I have changed the chat to “logins only” so, say bye bye to the various Ninja names. :)
The only issue is, if you forget to log into your account in “Chat” then you will see a message saying “loading” and won’t know why, well this is the reason!
Also, I have created a separate chatroom in the Sophia Family Group for future use that will be moderated.
– Cathy

Attention new members: Activation and Notification emails going right to spam

Screen Shot 2014-11-26 at 1.12.21 PM

Here is an example of a new user who had all their emails going right into their gmail spam bin. Bree had tried to register but could not get in last night until I manually activated her account. Be sure to check your spam on yahoo and gmail, etc. Best way to fix this is to redirect the actual email by clicking ‘not spam” or adding the domain planetgirlworld.com to your address book or contacts!

Sorry for the inconvenience!

Love,

Cathy xoxo